Your privacy

Privacy Policy

We're committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have — in plain language.

Last updated · November 2026

Information we collect

We collect the information you voluntarily provide when you request an e-price quote, book a sea trial, or message our AI Marine Concierge. This typically includes your full name, email address, phone number, the vessel you're interested in, and any trade-in or scheduling notes you share.

We also receive limited analytics data automatically — such as the pages you visit, your approximate device type, and a browser session identifier — so we can understand how our site is used and improve the experience.

How we use your information

We use your contact details to respond to your quote request, schedule and confirm your Lake Murray sea trial, follow up on your inquiry, and keep you informed about the vessel you expressed interest in.

Aggregate, non-identifying analytics help us see which inventory and pages are most useful so we can keep improving the site. We never sell your personal information to third parties.

CRM & calendar booking

When you submit a quote form or book a sea trial, your information is sent to our customer relationship management system so our sales team can respond promptly. Sea-trial appointments are scheduled on our dedicated calendar and a confirmation is sent to the email address you provide.

Your information is used solely to serve your inquiry and is stored within our CRM under standard access controls. Our team is notified so they can reach out to you directly.

Cookies & tracking

Our site uses a minimal set of cookies and similar technologies — primarily a session identifier that ties your visit together so analytics and form submissions join the same visit. We do not use advertising cookies.

You can control or delete cookies through your browser settings at any time; some site features may be affected if they are disabled.

Data retention & security

We retain inquiry and booking information for as long as is necessary to serve you and for reasonable business record-keeping. Access to your information is restricted to authorized team members.

While we take reasonable measures to protect your information, no method of transmission over the internet is completely secure. If you have concerns, reach out and we'll be happy to discuss them.

Your rights & choices

You may request a copy of the information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. To exercise any of these rights, simply email or call us using the contact details below.

You're always free to decline to share information — though we may not be able to provide a quote or schedule a sea trial without the basics like your name and contact details.

Questions about privacy

We're happy to talk it through

If you have any questions about this policy or want to exercise your privacy rights, reach out — we'll respond personally.

Call us833.426.2844
Email ussales@carefreelakelife.com
Showroom317 Shadowood Drive, Irmo, SC